Privacy Policy

Neuriva Life Sciences Private Limited is the brand owner of Hempnation™, we greatly value the trust you place in us. As a result, we prioritize the highest standards for secure transactions and the protection of customer information and privacy. We kindly request that you review the following statement to familiarize yourself with our practices regarding information gathering and dissemination.

Please note that our privacy policy is subject to change at any time without prior notice. We recommend reviewing this policy periodically to stay informed.

Data Collection:

When placing an order for a product on our website, we may collect certain information from you. This data is collected, stored, and processed for the purpose of processing your purchase on the site, handling any potential after-claims, and providing you with our services. The information we may collect includes your title, name, gender, email address, postal address, delivery address (if different), telephone number, and mobile number.

While we collect payment details, such as payment card details or bank account information, please note that this information is collected through a third-party payment gateway. At no time does this information enter our company’s systems. We require this information to facilitate the ordering process and to process payment for the product, ensuring its delivery to you.

If necessary, we may share your name and address with a third party solely for the purpose of product delivery. Your name and contact information may be shared with our suppliers and/or courier partners in order to fulfill your order.

Accuracy and Confidentiality:

It is important that you provide accurate and non-misleading information to us, our agents, or the site. Additionally, please keep your information up to date and inform us of any changes.

You are responsible for maintaining the confidentiality of your password. Your order details may be stored with us, and you can access this information by logging into your account on the site. You agree to treat your personal access data confidentially and not make it available to unauthorized third parties. We cannot be held liable for any misuse of passwords unless it is due to our fault.

Data Sharing and Marketing Communications:

Under no circumstances do we rent, trade, or share your personal information collected with any other company for their marketing purposes without your consent. However, we reserve the right to disclose your personal information to any third party that makes a legally-compliant request for its disclosure.

By signing up on our site, you agree to receive certain marketing communications from Neuriva Life Sciences, as well as from certain affiliates and suppliers. If at any point you no longer wish to receive marketing information, you may opt out of the service.

Use of Demographic and Profile Data:

In order to improve our product and service offerings, we collect and analyze demographic and profile data about user activity on our website. This information helps us better understand our users and tailor our offerings accordingly.

Cookies and Security Precautions:

Our website uses cookies, which are small pieces of information stored by a web server on a web browser. Cookies enable the browser to remember specific information, enhancing the user experience. We utilize both permanent and temporary cookies stored in your computer’s hard drive. These cookies do not contain any personally identifiable information.

To ensure the security of your information, our website implements stringent security measures to protect against loss, misuse, and alteration. When accessing or modifying your account information, we utilize a secure server. Once your information is in our possession, we adhere to strict security guidelines to prevent unauthorized access.

Need help?

Contact us at {hello@hempnation.in} or call +91-7045004636 for questions related to refunds and returns.