Shipping and Delivery Policy

Order Processing and Shipping Time: Thank you for choosing Neuriva Life Sciences’ Hempnation™ for your online purchases. We strive to provide a seamless shopping experience and ensure timely delivery of your orders. Here are the details regarding our order processing and shipping timelines:

Order Processing: Once you place an order on our website, our team will process it within 2-3 business days. During this time, we will verify the availability of the products, check for any special requirements, and prepare your order for shipment.

Shipping Time: After order processing, the estimated shipping time will depend on your location and the shipping method chosen. Domestic orders typically take3-4 business days to arrive at your designated address. Please note that shipping times may vary for remote areas or during peak seasons.

Shipping Costs: We offer standard shipping for all domestic orders at a flat rate of INR 100. This cost covers packaging, handling, and shipping expenses. We may also provide expedited shipping options at an additional cost, which will be displayed during the checkout process.

International Shipping Process: We are delighted to offer international shipping to our customers around the world. Here’s an overview of our international shipping process:

Order Placement: When placing an international order, please ensure that you provide accurate shipping information, including the recipient’s name, address, and contact details. It is crucial to double-check this information to prevent any delays or delivery issues.

Shipping Rates: International shipping rates are calculated based on the weight, dimensions, and destination of the package. During the checkout process, the applicable shipping costs will be displayed for your review before finalizing your order.

Customs and Duties: Please be aware that international orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the recipient and may vary depending on local customs regulations. We recommend contacting your local customs office for more information on any potential additional fees.

Shipping Time: International shipping times can vary depending on the destination country and customs procedures. Generally, it takes between 30-35 business days for international orders to be delivered. However, please note that unforeseen circumstances, such as customs delays, may impact the delivery timeframe.

Please note that all shipping times mentioned are estimates and do not account for unforeseen delays caused by factors beyond our control, such as weather conditions or disruptions in transportation services.

We strive to ensure that your order is shipped and delivered to you in a timely manner. If you have any questions or concerns regarding the shipping and delivery process, please feel free to contact our customer support team. We are here to assist you and provide any necessary assistance.

Please review our Shipping and Delivery Policy periodically, as it may be updated to reflect any changes in our shipping procedures or regulations.

Need help? - Contact us at [email protected] or call +91-(704)-500-4636 for questions related to refunds and returns.